What might be considered under Mitigating Circumstances?
The following are the most common examples of mitigating circumstances for which a claim
might be accepted (this list is not intended to definitive):
• Serious short-term illness (of a nature which in an employment context would lead
to an absence on sick leave)
• Sudden deterioration of a long-term condition
• Any other unforeseen personal circumstances that have a severe impact on your assessment(s)