Who are the Office of the Independent Adjudicator?

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Who are the Office of the Independent Adjudicator?

If a student (apart from a Further Education student) is dissatisfied with the outcome a University’s procedure and has received a Completion of Procedures letter, they may refer the outcome of the case as a complaint to the Office of the Independent Adjudicator for Higher Education (OIA).

The OIA provides an independent scheme for the review of unresolved student complaints. The complaint must be submitted to the OIA within 12 months from the date of issue of the Completion of Procedures letter.

You can get further details about the OIA from the Advice and Representation Coordinator, Molly New at molly.new.su@uca.ac.uk , or from the following website: http://www.oiahe.org.uk/ or by contacting the OIA at the following address:

Office of the Independent Adjudicator for Higher Education
Second Floor Abbey Gate
57-75 Kings Road
READING
RG1 3AB
Telephone: 0118 959 9813
Email: enquiries@oiahe.org.uk  

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